You do not have to identify yourself in any way to visit our open web sites or online services.
Personal data and their use
We need your personal data when you:
- order any items from us,
- use our online products and services,
- register for one or more of our newsletters (go here for privacy information relating to our newsletters),
- contact us in any way.
We store your personal data exclusively for business purposes and for handling orders. Your personal data are stored in a secure database. This data includes your name, address, log-in information (user name and password) and your IP address.
This data will not be shared with any third party outside the DIN Group. Within the DIN Group, access to your information is limited to authorized personnel only, and only when necessary to fulfil specific transactions, such as orders. The DIN Group comprises DIN e.V., Beuth Verlag GmbH and DIN Software GmbH.
We withhold the right to process or use this data when necessary to protect legitimate prevailing interests in the clarification of any legal misuse or violation of our terms and conditions of use, even beyond the provider/user relationship, and to forward it to law enforcement agencies or injured third parties where any actual misuse has been documented.
We will process or use your data for e-mail or fax advertising purposes only with your consent. You can give this consent when registering by selecting the "yes" option next to "I wish to be kept up-to-date on new products and services" on the registration form.
This consent can be withdrawn any time by sending an e-mail to firstname.lastname@example.org
Data which can not be revoked includes any information that, when deleted, would infringe upon any statutory or contractual retention periods, or data which is necessary for drawing up or modifying the contractual relationship, or which must be stored for invoicing purposes.
You may, at any time, request information on your personal data stored by us, either in writing or electronically. Please contact email@example.com
To protect your personal data, we use a secure transmission process, Secure Socket Layer (SSL) transmission, in order to handle customer data. This data transmission process is supported by most browsers. All information transmitted by means of this secure method is encrypted before it is sent. Your personal data are stored and processed on computers and other data centre equipment that are protected by industry standard security technology (e.g. firewalls, password protection, access control, etc.).
We retain personal data only for as long as is necessary to achieve the purpose for which it was collected, or to comply with legal reporting or document retention requirements.
In order to best enable our website user functions such as the shopping basket, and to optimize user security, we are now using session cookies. These are saved by your browser, and remain active throughout your visit to our website.Cookies are deleted when you close your browser.
Cookies include a code which is only significant in the context of our online products, and which does not reveal any personal details of users.
If you wish, you can remove or delete each cookie from your browser. Please check your browser set-up for details of how to carry out this procedure. Please note, however, that certain areas of our internet services may not function properly if you disable a cookie.
We collect user behaviour data to improve site content and to customize our products and services to the needs of our customers. This data is not attributed to individual persons and is only collected and evaluated in an anonymised version for statistical purposes, in compliance with the relevant data protection laws. We use the solutions and technologies below for this purpose. Concrete user information is not collected.
This website uses etracker technology ( www.etracker.com ) to collect visitor behaviour data. The data is collected anonymously to be used for marketing and optimization purposes. All visitor data is saved using an anonymous user ID and can be used to aggregate a usage profile. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor’s local browser cache. By using such cookies, it is possible to recognize the visitor’s browser. The data collected via etracker technology will not be used to determine the personal identity of the website visitor or compiled with personal data pertaining to the user of the pseudonym unless agreed to separately by the person concerned. The collection and storage of data may be revoked at any time with respect to subsequent services .
We use the provider YouTube for the embedding of videos. YouTube is operated by YouTube LLC, with its headquarters at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented in Google Inc.,1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
We use embedded YouTube videos in the privacy enhanced mode. This means: YouTube does not save cookies for a user who visits a website with an embedded YouTube video player but who does not click on the video to start it. Once the user clicks on the YouTube-video player, YouTube may set cookies on the user’s computer. However no personal data-related cookie information for the playback of embedded videos will be saved. (Source: YouTube “Activation of enhanced privacy mode for embedded videos”).
For more information on the data processing and privacy policies of YouTube (Google), please visit http://www.google.de/intl/en/policies/privacy/
This website uses Hotjar web analytics service by Hotjar Ltd. („Hotjar“). It anonymously records the interaction by randomly selected, individual visitors to the website. This creates a log of mouse movements and mouse clicks, for example, with the aim to identify opportunities for improvement of the respective website. Hotjar uses "Cookies", which are text files placed on your computer to help the website analyse how you use the site. In order to exclude personally identifiable information, IP addresses are only stored and processed anonymously. In addition, information about the operating system, browser, incoming and outgoing references (links), geographical origin as well as resolution and type of device used for statistical purposes are analysed. This information is not personally identifiable and will not be disclosed by us or by Hotjar to third parties. If you prefer not to have your session recorded, you can disable this feature for all websites that use Hotjar by placing the DoNotTrack header in your browser. For further information, please visit: https://www.hotjar.com/opt-out.
Google retargeting tags
An external, independent data protection officer monitors our actions to ensure legal conformity. The current data protection officer, Mr. Wenzel, can be contacted at firstname.lastname@example.org.
Current as of November 2016.